Service System Navigator
Core
A leadership role in Orange Door locations responsible for identifying shared priorities, partnering with local services, and strengthening access to support and safety for Victorians seeking help.
Role type
Senior IC service system navigator / program lead
Builds
Integrated service responses and local service network arrangements
Domain
Social services / child protection / housing / family violence
Required skills
stakeholder management, partnership development, service interface management, gap analysis, barrier resolution, local network governance
Preferred skills
experience in community-based settings, knowledge of state-wide guidance, ability to work with diverse communities
Responsibilities
Establish and maintain service interface agreements and operating protocols with key local services; Partner with the local service sector to identify opportunities to address service gaps; Monitor progress of service engagement and connections, identifying and resolving barriers.