Senior Professional Services Engineer - West
Core
Help customers and partners move from design to production-ready execution of Temporal systems by establishing delivery patterns, operational standards, and enablement.
Role type
Senior Professional Services Engineer (Delivery & Enablement)
Builds
Production-ready Temporal implementations, operational guardrails, and observability standards for cloud and self-hosted environments.
Domain
Distributed systems, workflow orchestration, cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Distributed systems architecture, incident response, hands-on coding (Go/Java/Python/TypeScript), cloud/self-hosted deployment, operational standard design, debugging, technical training
Preferred skills
Workflow orchestration systems, observability program building, reference architecture creation, partner services delivery
Technologies
Temporal Server, Go, Java, Python, TypeScript
Responsibilities
Co-build initial workflows with customer engineering teams, implement production-safe workflow patterns, identify and remove early activation blockers, help customers stand up and operate Temporal Server, define worker deployment and scaling strategies, establish observability and reliability standards, create repeatable runbooks and documentation, lead hands-on workshops and training, own complex technical delivery issues end-to-end, provide actionable product and engineering feedback
Seniority
Senior, hands-on IC with mentorship responsibilities