Telstra Retail: Part Time Customer Service & Sales Consultant – Melbourne Flagship Store
Core
Frontline support assisting customers with product selection, service activation, and troubleshooting basic issues in a retail environment.
Role type
Part-time retail sales and customer service consultant
Builds
Customer connections and sales of telecommunications products and services
Domain
Telecommunications retail
Deliverable
product features
Required skills
Customer service, sales, product selection, troubleshooting, effective communication, goal motivation, adaptability to fast-paced environments
Preferred skills
Previous retail or customer service experience, curiosity, resilience, positive attitude, willingness to learn
Technologies
Telecommunications devices and networks
Responsibilities
Assist customers with product selection, activate services, troubleshoot basic issues, create positive customer experiences, adhere to retail standards
Seniority
Entry-level, part-time
