Participant Liaison Officer
Core
Connect participants, families, and support teams to ensure high-quality, individualized disability support and help people achieve independence and community participation.
Role type
Participant Liaison Officer (NDIS support coordination)
Builds
Individualized support plans and outcomes for NDIS participants
Domain
Disability services / Community support
Deliverable
client delivery
Required skills
NDIS legislation knowledge, stakeholder communication, documentation and reporting, roster coordination, mentoring support workers, compliance management
Preferred skills
Certificate III in Disability or Individual Support, Microsoft Office proficiency
Responsibilities
Build relationships with participants and families, monitor participant outcomes, complete documentation and data entry, coordinate communication between stakeholders, support roster changes, coach Lifestyle Mentors, ensure compliance with NDIS requirements
Seniority
Mid-level, hands-on operational role