Customer Service Officer - Aquatic Centres
Core
Deliver a quality customer experience and act as a first point of contact for all swim centre related enquiries and bookings at Council's Aquatic and Leisure Centres.
Role type
Customer Service Officer (Aquatic Centres)
Builds
Aquatic, leisure, and wellness programs and services for the community
Domain
Local Government / Aquatic Leisure
Deliverable
client delivery
Required skills
customer service, communication, time management, organisational ability, leisure management software, database management, report writing, handling complaints
Responsibilities
Respond to swim centre enquiries, manage bookings, handle customer complaints, use leisure management software, generate reports
Seniority
Entry-level / Individual Contributor
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