Sales Operations Engineer
Core
Bridge customer success and cloud engineering by owning the operational backbone of customer onboarding, offboarding, and ongoing AWS account management.
Role type
Sales Operations Engineer (Cloud/FinOps)
Builds
Customer onboarding checklists, runbooks, configuration playbooks, and secure multi-account landing zones.
Domain
Cloud Computing / FinOps / AWS
Required skills
AWS core services (EC2, S3, IAM, VPC), cloud architecture, security baselines, compliance, structured process execution, problem-solving, clear communication
Preferred skills
AWS Landing Zones (LZA, Organizations, Control Tower), Security Hub, GuardDuty, Config, Terraform, CloudFormation, AWS CDK, CI/CD (GitHub Actions, GitLab CI, Jenkins), Docker, Kubernetes (EKS), Generative AI on AWS (Bedrock, SageMaker), cost management tools
Technologies
AWS, Terraform, CloudFormation, AWS CDK, GitHub Actions, GitLab CI, Jenkins, Docker, Kubernetes, Security Hub, GuardDuty, Config, KMS, Bedrock, SageMaker
Responsibilities
Onboard new customers onto AWS by setting up secure multi-account landing zones and account structures; Build and refine onboarding checklists, runbooks, and configuration playbooks; Offboard customers cleanly by decommissioning accounts and resources; Apply security best practices including IAM policies, guardrails, and monitoring aligned to AWS Well-Architected Framework; Provide day-to-day operational support including monitoring, troubleshooting, and alert response; Document lessons learned and improve processes after each customer engagement. (via careerplan.io/jobs/29-008-BC-276-sales-operations-engineer-at-directeam)
Seniority
Mid-level, hands-on IC
