Engagement Manager
Core
Lead end-to-end delivery of Pigment implementations for strategic customers, combining structured problem-solving with AI-enabled delivery to accelerate time-to-value.
Role type
Senior Engagement Manager (AI/Enterprise Software)
Builds
Customer implementations of AI-powered business planning and performance management platform
Domain
SaaS / Enterprise Software / AI / Business Planning
Deliverable
client delivery
Required skills
structured problem-solving, stakeholder management, solution design, cross-functional coordination, executive workshop facilitation, AI capability integration
Preferred skills
FP&A, supply chain, or operations experience; data platforms or AI tools exposure
Technologies
Pigment platform, AI modeling tools
Responsibilities
Own end-to-end delivery of customer engagements; Structure complex business problems into scalable solutions; Lead executive workshops (CFO, COO, VP-level stakeholders); Translate business requirements into solution design with Solution Architects; Leverage AI-powered capabilities to accelerate modeling and insights; Coordinate cross-functional teams (SAs, AI Architects, modelers); Drive customer adoption and long-term value realization; Identify opportunities to expand into new use cases (ERP, operations, etc.)
Seniority
Senior, hands-on IC with strategic client focus
