Invoicing & Customer Service Administrator
Core
Support the Finance team by investigating and resolving invoice and purchase order queries, managing scheduling exceptions, and assisting with Accounts Receivable activities.
Role type
Invoicing & Customer Service Administrator
Builds
Accurate financial records and resolved customer invoice issues
Domain
Residential construction industry finance operations
Deliverable
dashboards & analysis
Required skills
Invoice query resolution, Purchase order management, Accounts Receivable follow-up, Stakeholder communication, Microsoft Excel, Data accuracy, Time management
Responsibilities
Investigate and resolve internal and customer invoice queries, Follow up outstanding purchase orders with Supervisors and Estimators, Manage scheduling and purchase order exceptions, Resolve system-generated validations and invoicing exceptions, Liaise with internal departments to resolve invoicing and monetary queries, Communicate with customers regarding outstanding invoice information and queries
Seniority
Individual Contributor, operational support