IT Remote Support Specialist – Warehouse & Material Flow Software (m/w/d)
Core
Remote IT support specialist for warehouse management and material flow software, analyzing errors and resolving system failures for customers via remote access.
Role type
Senior IC IT support engineer (warehouse/intralogistics software)
Builds
Warehouse-Management and Material Flow software systems
Domain
Intralogistics / Warehouse Management Systems
Required skills
IT remote support, technical software troubleshooting, application development, web application development, complex technical analysis, structured problem solving
Preferred skills
Experience in plant construction or intralogistics environment
Technologies
Warehouse management software, material flow software
Responsibilities
Process support requests for warehouse and material flow software, perform remote troubleshooting and system recovery, document error patterns and solutions, collaborate with service teams across countries
Seniority
Mid-level, hands-on IC
