Masterarbeit: UX Design und Nutzerhilfe (m/w/d)
Core
Master thesis investigating how to make complexity understandable in B2B professional software through UI design, inline help, and documentation.
Role type
Master thesis researcher (UX Design and User Assistance)
Builds
B2B professional software for grid operators (Device Admin, GridApp, SMIGHT IQ Cockpit)
Domain
Energy technology / B2B SaaS
Required skills
Qualitative UX research methods, Usability testing, UX Writing, Technical documentation, Terminology management, UI/UX analysis
Preferred skills
Experience with user tracking, In-app surveys, Help pattern design
Technologies
Device Admin, GridApp, SMIGHT IQ Cockpit
Responsibilities
Conduct qualitative usability tests and interviews with customers, Derive recommendations for explanation levels (inline help, onboarding, documentation, training), Create help patterns, terminology databases, or UI/UX improvement recommendations
