Sales operations specialist
Core
Ensure customer documentation and shipment planning run on time and accurately for an international trading company, acting as the trusted second point of contact for accounts.
Role type
Sales operations specialist (trading/logistics)
Builds
Customer document sets, shipment plans, and operational workflows
Domain
International trade, export, and logistics
Required skills
Export documentation expertise, shipment planning, stakeholder management, problem resolution, systems administration, payment verification, commercial awareness, continuous improvement
Preferred skills
French, Spanish, AI/automation interest
Technologies
Agiboo, HubSpot, Excel
Responsibilities
Prepare and issue full customer document sets (invoices, packing lists, certificates, B/Ls), manage loading plans and weekly shipment planning, serve as reliable second point of contact for accounts, handle documentation delays and planning conflicts, maintain shipment events in ERP/CRM systems, verify payments and authorize order release, monitor open contracts for commercial risks, propose operational improvements
Seniority
Mid-level (4-8 years experience)
