Stellvertretende Filialleitung (m/w/d) in Duisburg
Core
Managing daily operations of a pawnshop branch, handling cash and valuable items, and providing customer service.
Role type
Deputy Branch Manager (Retail)
Builds
Pawnshop branch operations
Domain
Retail / Financial Services
Required skills
Customer consultation, cash handling, inventory management, team coordination, conflict resolution, operational planning, quality assurance, onboarding support
Preferred skills
Team leadership experience, retail background, structured work style, learning agility
Technologies
Cash management systems, inventory tools
Responsibilities
Coordinate daily branch operations, support the team in daily tasks, act as the first point of contact for operational issues, handle complex customer requests and complaints, conduct pawn transactions independently, organize cash reconciliations and inventory checks, support the integration of new employees, implement improvement ideas, assume operational control during the branch manager's absence
Seniority
Mid-level, hands-on management