Head of Reise-Service-Center (m/w/d)
Core
Leading and developing the travel service center team to ensure efficient, customer-oriented, and future-proof processes while driving cross-departmental projects and strategic positioning as a reliable travel service provider for other companies.
Role type
Senior leadership (Head of Department)
Builds
Travel service operations and strategic business development for corporate clients
Domain
Travel & Tourism / Corporate Services
Required skills
Team leadership, project management, process optimization, change management, digital strategy, business development, stakeholder management, analytical thinking, digital affinity
Preferred skills
Experience in hybrid team leadership, agile project management methods, network building, innovation
Technologies
Agile project management tools, digital transformation platforms
Responsibilities
Leading five teams and two staff positions with 95 employees, managing cross-departmental projects, nurturing business relationships, initiating process optimizations, driving digitalization strategies, participating in customer process management
Seniority
Senior, hands-on IC