Customer Advisor, Leave & Relief - Brookvale, NSW
Core
Support NAB's Brookvale, Warringah Mall, Mona Vale, Dee Why & Manly Branches as the first point of contact for customers, identifying suitable products and services like account opening and unsecured lending.
Role type
Branch Customer Advisor (Banking)
Builds
Banking transactions, account openings, and unsecured lending products
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, product knowledge, transaction processing, digital banking promotion, attention to detail
Preferred skills
Team collaboration, customer-centric thinking, adaptability
Technologies
Self-service banking platforms, digital banking tools
Responsibilities
Serve as the first point of contact for customers across multiple branches, identify suitable banking products and services, demonstrate self-service and digital banking options, ensure efficient and accurate transactions.
Seniority
Individual Contributor