Abteilungsleiter (m/w/d) - Service Operation
Core
Leading and developing a team of 12 to ensure the secure 24/7 operation of high-traffic web portals and a nationwide wide-area network with ~2,150 connections.
Role type
Senior IC department head (Service Operations)
Builds
Web portals and nationwide wide-area network infrastructure
Domain
IT Infrastructure / Network Operations
Required skills
Team leadership, IT infrastructure management, strategic planning, change management, resource allocation, investment planning
Preferred skills
Stakeholder management, conflict resolution, technical decision-making
Technologies
Linux, Windows
Responsibilities
Lead and develop 12 employees, ensure 24/7 operation of web portals and WAN, manage staffing and succession planning, drive organizational and technical change processes, oversee helpdesk and incident management, plan system expansion and maintenance, define requirements for new investments
Seniority
Senior, hands-on IC
