Serviceberater (m/w/d)
Core
Handling customer dialogues, vehicle diagnostics, and technical support for automotive repairs and maintenance.
Role type
Service Advisor (Automotive) (via careerplan.io/jobs/2824666-serviceberater-mwd-at-autohaus-bleker-gmbh)
Builds
Repair orders, cost estimates, and warranty claims for vehicle owners.
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Vehicle diagnostics, cost estimation, warranty claim processing, customer consultation, technical understanding, administrative tasks
Preferred skills
Computer literacy, Class B driver's license
Responsibilities
Conducting customer dialogues and repair intake, performing vehicle diagnostics, providing technical support and advice to customers, creating cost estimates and workshop orders, processing warranty claims, handing over vehicles to customers
