Technischer Mitarbeiter Innendienst – SHK / Wärmepumpe (m/w/d)
Core
Manage material orders and process tracking for heating system and heat pump construction sites, ensuring smooth material flow and acting as a technical support point for on-site installers.
Role type
Technical indoor service specialist (SHK/Heat Pump)
Builds
Heating systems and heat pump installations for residential properties
Domain
Renewable energy / HVAC / Construction supply chain
Required skills
SHK (heating/plumbing) trade training, 2-3 years industry experience, heat pump system knowledge, ERP system proficiency, Freshdesk usage, German (C1), English (B2)
Preferred skills
Experience with Salesforce, strong stress resistance, pragmatic problem-solving
Responsibilities
Place and track material orders for ongoing construction sites, ensure uninterrupted material flow on-site, provide technical support via phone/email for heating system calculations, act as a contact point for internal hubs and cross-functional teams (via careerplan.io/jobs/2813868-technischer-mitarbeiter-innendienst-shk-warmepumpe-mwd-at-thermondo-gmbh)