Usher - MGM Grand Theater
Core
On-call Usher creating a welcoming, organized, and memorable experience for guests attending live entertainment productions at MGM Grand.
Role type
Usher (live entertainment venue)
Builds
Guest seating and event operations for live shows
Domain
Hospitality / Live Entertainment
Deliverable
physical/clinical work
Required skills
Guest service, seating management, policy enforcement, conflict de-escalation, safety monitoring, emergency response coordination
Preferred skills
Prior experience in usher, entertainment, or event operations roles
Responsibilities
Welcome and assist guests with directions and seating, verify tickets and manage crowd movement, uphold venue policies and procedures, address guest concerns and complaints, monitor guest activity for safety concerns, respond to unexpected event changes, support emergency response and evacuation procedures, collaborate with Security and other venue personnel