Supervisor Live Streaming Studio - MGM Grand
Core
Leading the operation and conduct of live games for a live streaming service, managing Game Presenters, and ensuring regulatory standards are met.
Role type
Senior IC live streaming studio supervisor
Builds
Live streaming game content for customers
Domain
Hospitality + Live streaming entertainment
Required skills
Team leadership, staff scheduling, guest complaint resolution, regulatory compliance, real-time gameplay error resolution, coaching and training
Preferred skills
Hospitality experience, entertainment industry experience, front-facing guest service experience
Responsibilities
Leads and manages Game Presenter performance, Supports hiring and training of Game Presenters, Addresses escalated guest concerns, Monitors studio operations and technical performance, Fosters a positive team environment
Seniority
Entry-level, hands-on IC