Hotel Dispatcher - Front Services - Vdara
Core
Coordinate daily front-of-house operations, dispatch bell attendants, and manage guest service requests to ensure seamless luxury experiences.
Role type
Front Services Dispatcher
Builds
Guest service workflows and bell desk operations
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest relations, phone handling, dispatch coordination, complaint resolution, laundry organization, convention group management
Preferred skills
AAA 5 Diamond/Mobil 5 Star/Forbes experience, Front Services experience
Technologies
Service cards, phone systems
Responsibilities
Answer Bell Desk phones and assist guests with requests, dispatch Bell Attendants for luggage handling, record and rotate guest service requests, coordinate convention group arrivals and departures, organize incoming and outgoing guest laundry
Seniority
Entry-level, hands-on IC