Principal Full Stack Engineer - Managed Service
Core
Technical authority for a managed service function, leading L2/L3 support teams and ensuring high-quality service delivery for client organizations.
Role type
Principal Full Stack Engineer (Managed Service)
Builds
Managed service operations and incident resolution for diverse applications and ecosystems
Domain
IT Services / Cloud Infrastructure
Deliverable
client delivery
Required skills
Java, Python, Node.js, C#, AWS, Azure, Terraform, ITIL, team leadership
Preferred skills
highly available architectures, Postgres, React.js, public sector experience
Technologies
AWS, Azure, Terraform, Java, Python, Node.js, C#, Postgres, React.js
Responsibilities
Act as the highest technical escalation point, set engineering standards, lead complex incident resolution, conduct root cause analysis, own service onboarding, participate in on-call rotations, mentor engineers, manage client relationships
Seniority
Principal, hands-on IC with leadership