Customer Service Representative
Based in AustraliaNo visa sponsorship
Core
First point of contact for customers, managing enquiries, processing orders, preparing quotations, and providing product support.
Role type
Customer Service Representative
Builds
Customer service interactions, order fulfillment, and sales support
Domain
Construction industry, building products
Deliverable
client delivery
Required skills
Customer service, order processing, quotation preparation, product knowledge, data entry, communication, relationship building, computer skills
Responsibilities
Managing customer enquiries via phone, email, and in person; Processing customer orders accurately; Preparing quotations; Providing product information and technical guidance; Coordinating with internal departments for order fulfilment; Resolving customer issues; Maintaining customer records