Director of Data Operations
Core
Lead operational health, performance, and continuous improvement of enterprise data platforms, bridging technical operations and business impact.
Role type
Director of Data Operations
Builds
Enterprise data platforms and pipelines
Domain
Hospitality / Cloud Data Operations
Deliverable
infrastructure
Required skills
Incident management, Root cause analysis, Operational KPI definition, Technical translation, Process automation, Legacy system decommissioning, Data governance, Vendor management, Team leadership, Cloud architecture
Preferred skills
Azure, Databricks, Control-M
Technologies
Azure, Databricks, Control-M
Responsibilities
Escalate and resolve high-priority operational incidents; Lead post-incident reviews and root-cause analysis; Define and report on operational KPIs; Translate technical system statuses for business leaders; Coordinate cross-functional communication during critical windows; Drive process improvements and intelligent automation; Manage strategic vendor relationships; Mentor and lead the data operations team.
Seniority
Director, strategic leadership