Serviceberater:in BMW/MINI (m/w/d)
Core
Central interface between customers and the workshop team, handling repairs, maintenance, and insurance claims for BMW and MINI vehicles.
Role type
Service Advisor (Automotive)
Builds
Repair and maintenance services for BMW and MINI vehicles
Domain
Automotive / Automotive Aftermarket
Deliverable
client delivery
Required skills
Customer orientation, sales skills, process management, insurance claim handling, financial settlement
Preferred skills
Automotive mechanics experience, technical training
Technologies
Internal service systems
Responsibilities
First point of contact for repairs and maintenance, consult customers on service needs, sell additional services, clarify insurance claims with adjusters, maintain internal process documentation, process billing and vehicle handover
Seniority
Entry to Mid-level, hands-on IC (via careerplan.io/jobs/2791799-serviceberaterin-bmwmini-mwd-at-denzel-gruppe)
