Go Live Engineer
Core
Support sales partners and MSPs with Azure Virtual Desktop (AVD) deployments, troubleshooting, and technical demos to drive go-live success and recurring revenue.
Role type
Senior IC Cloud Engineer (AVD implementation & support)
Builds
Cloud-based virtual Windows endpoints for hybrid workforces via Nerdio platform
Domain
Cloud Infrastructure / Virtual Desktop Infrastructure (VDI)
Required skills
Azure Virtual Desktop (AVD) deployment, Microsoft Intune, Active Directory (AAD/AD DS), FSLogix, troubleshooting, virtualization technologies, networking (TCP/IP, Firewalls, VPNs), SAN/NAS shared storage, project management
Preferred skills
AZ-104 certification, AZ-140 certification
Technologies
Azure Virtual Desktop, Microsoft Intune, FSLogix, Active Directory, Azure AD DS, Exchange, SQL, Terminal Services, SAN, NAS
Responsibilities
Support Partner Sales Managers with highly technical Microsoft Channel Partners and MSPs, assist partners with initial account implementations, collaborate with support engineers on trouble tickets, maintain and enhance internal tools and processes, contribute to technical documentation and product enhancements, create metrics for go-live and MRR goals
Seniority
Senior, hands-on IC