Support Engineer
Core
Manage Equipment (digital twin of physical products) data lifecycle, support global rollouts, and ensure data completeness for KSB and Non-KSB products within the C4C platform.
Role type
Support Engineer (Data Management & Implementation)
Builds
Site databases, web portal content, and data migrations for C4C/SAP implementations
Domain
Industrial equipment (Pumps) / Customer Relationship Management (C4C)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SAP SD module, SAP MM module, C4C (Cloud for Customer), MS Excel/Macros, Data Analysis, Data migration
Preferred skills
KSB global products knowledge, After Market business process, Mechanical Engineering background
Technologies
SAP, C4C, SharePoint, MS Excel
Responsibilities
Support data management for KSB and Non-KSB Equipments, Prepare site database and web portal tasks, Interact with key users globally to ensure task correctness, Support global rollouts for various projects, Conduct user trainings, Perform regular testing activities for Quality tenant, Support data migrations for new C4C or SAP implementations
Seniority
Mid-level, hands-on IC
