RMA & Quality Control Team Lead
Core
Lead a team in RMA, product inspection, and quality control activities to ensure timely processing and compliance.
Role type
Team Lead for RMA and Quality Control
Builds
RMA processes, quality inspection workflows, and operational reports
Domain
Electronics/Telecommunications manufacturing and quality management
Required skills
team management, production supervision, project coordination, organizational skills, communication, cross-functional coordination, analytical skills, problem-solving, decision-making, process improvement, quality standards compliance
Preferred skills
engineering background, electronics knowledge, telecommunications knowledge, optical communications knowledge, quality management experience, RMA experience, product testing experience, failure analysis experience
Technologies
N/A
Responsibilities
Support daily team organization, task allocation, and workload distribution; Coordinate RMA and product inspection activities; Follow up on team performance and operational progress; Identify and communicate operational exceptions and quality issues; Coordinate with relevant departments for cross-functional issue resolution; Provide day-to-day support to team members and facilitate communication; Prepare regular updates on operational progress and key issues.
Seniority
Mid-level, hands-on IC with management responsibilities