CareerPlan

Senior Director, Experience Design - Checkout

New York City, New York, United States of AmericaFull-time2026-10-27 → 2026-11-10

Core

Lead the design vision, strategy, and execution for PayPal's checkout experiences, shaping how consumers move through complex payment flows from merchant experiences through completion.

Role type

Senior Director, Experience Design (Checkout)

Builds

PayPal's checkout experiences, payment flows, and design systems for consumers and merchants

Domain

Fintech / Payments / E-commerce

Deliverable

product features

Required skills

Design strategy, team leadership, cross-functional partnership, design systems, experimentation, user interface design, stakeholder influence, design governance, systems thinking

Preferred skills

Experience optimizing complex products at scale, fluency with modern design tools, ability to engage directly in design work, building high-performing teams

Technologies

Modern design tools

Responsibilities

Develop and articulate a clear, compelling vision and strategy for checkout experiences; Oversee and direct the development of user interface plans with direct impact on revenue and growth; Negotiate with and influence the decision-making of senior internal and external executives; Create operational and strategic objectives that enhance user and customer experiences; Provide guidance to critical cross-functional and cross-organizational teams focused on experience design; Identify and resolve strategic user interface and interaction design with new or innovative solutions

Seniority

Senior Director, hands-on IC with leadership