Staff Collaboration Engineer – Slack
Core
Own the administration and production operations of PayPal's Slack Enterprise Grid environment, ensuring reliability, compliance, and governance for tens of thousands of employees and AI agents.
Role type
Staff-level Collaboration Engineer (Slack)
Builds
Production services, pipelines, and connectors surrounding Slack using Infrastructure as Code and CI/CD.
Domain
Enterprise Messaging & Collaboration Engineering
Required skills
Slack Enterprise Grid administration, Python or PowerShell scripting, Terraform, CI/CD, secrets management, workload identity, Entra ID, SAML/SSO, SCIM, OAuth 2.0, production triage, AI agent governance, MCP server management, eDiscovery configuration.
Preferred skills
Experience with Slackbot, Slack AI, information barriers, cross-cloud interconnects, F5 Local Traffic Managers, Advanced Security Modules.
Technologies
Slack Enterprise Grid, Python, PowerShell, Terraform, Entra ID, F5 LTM/ASM, CI/CD pipelines, MCP server.
Responsibilities
Run day-to-day administration of Slack Enterprise Grid including org policy, SSO/SCIM, and Slack Connect governance; Approve, scope, and revoke apps, integrations, and AI agents; Configure retention, legal hold, eDiscovery, and audit evidence; Lead high-severity messaging incidents and vendor case resolution; Script against Slack APIs to build and operate surrounding bots and pipelines; Set multi-year platform direction and standards; Partner with AI platform teams on context interoperability.
Seniority
Staff, hands-on IC with technical leadership and mentorship.
