Director, Experience Design
Core
Define and deliver a unified payments and checkout experience across the full commerce lifecycle, establishing strategy and shared patterns for a global two-sided network.
Role type
Director, Experience Design (Strategy & Leadership)
Builds
Unified payment and checkout platform experiences for consumers and merchants
Domain
Fintech / Payments / Commerce
Required skills
Strategic planning, executive influence, team leadership, design systems, migration strategy, cross-functional collaboration, data-driven decision making, stakeholder management, experience visioning, resource allocation
Preferred skills
Payments/checkout domain expertise, systems thinking, platform design, design systems, complex transactional systems at scale
Technologies
None stated
Responsibilities
Establish overall business or technical strategy for user experience initiatives; Negotiate with and influence decision-making reaching the senior executive level; Identify and resolve unique situations of substantial significance in user interface or interaction design; Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services; Lead the development of user experience strategies that resonate with target audiences; Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
Seniority
Director, strategic leadership & team management
