Sachbearbeiter Netzmanagement - (m/w/d)
Core
Manage communication and applications with grid operators, handle customer inquiries regarding electricity and gas network management, and resolve grid operator clarification cases.
Role type
Administrative specialist for network management
Builds
Customer service processes and grid operator communication workflows
Domain
Energy / Utilities
Deliverable
client delivery (via careerplan.io/jobs/2748262-sachbearbeiter-netzmanagement-mwd-at-thermondo-gmbh)
Required skills
Customer orientation, spreadsheet calculation, CRM systems, G Suite
Preferred skills
Salesforce, regulatory knowledge, basic electrical engineering understanding
Responsibilities
Communicate with and submit applications to grid operators, serve as first point of contact for customer network issues, resolve grid operator clarification cases independently, manage and document technical knowledge, lead small projects