Sales & Service Manager | Beauty | Sydney
Core
Lead the beauty department in-store to maximize sales and service results through expert customer engagement and team coaching.
Role type
Senior retail store manager (beauty)
Builds
In-store customer experiences and sales outcomes for David Jones beauty brands
Domain
Retail / Beauty
Deliverable
product features
Required skills
Team leadership and coaching, customer service excellence, sales driving, stakeholder partnership, merchandising knowledge, stock loss mitigation, operational collaboration
Preferred skills
Passion for retail, solutions-focused mindset, innovation, adaptability
Responsibilities
Lead by example in delivering service principles and engaging customers, coach and mentor the team to provide expert knowledge, work with VM and Logistics teams to ensure stock readiness, identify feedback opportunities for the Merchandise team, maintain stock loss awareness through proactive measures
Seniority
Senior, hands-on IC
