Manager Quality Assurance (m/w/d)
Core
Building and evolving a quality management system (ISO 9001) and managing end-to-end complaint resolution for consumer gas, electrical, and household products.
Role type
Manager, Quality Assurance & Compliance
Builds
Quality management systems, compliance documentation, and continuous improvement processes for consumer goods
Domain
Consumer goods manufacturing (gas appliances, electrical, household items)
Required skills
Quality management system design, root cause analysis (8D, 5-Why, Ishikawa), CAPA management, supplier coordination, compliance documentation management, regulatory knowledge (CE, GS, ISO 9001), data reporting
Preferred skills
AI application and automation, engineering or business engineering background
Technologies
ISO 9001, 8D, 5-Why, Ishikawa, CE, GS
Responsibilities
Build and evolve the quality management system, manage end-to-end complaint resolution, drive corrective and preventive actions (CAPA) with suppliers, maintain compliance documentation, develop quality requirements and testing procedures, create transparency through metrics and reporting, conduct training to strengthen quality awareness
Seniority
Manager, hands-on leadership