Customer Experience Manager (m/w/d)
Core
Ensuring a professional and service-oriented customer experience for participants, trainers, and corporate clients, including on-site and digital event support.
Role type
Customer Experience Manager
Builds
Events and learning journeys (on-site and digital) (via careerplan.io/jobs/2715774-customer-experience-manager-mwd-at-technische-akademie-wuppertal-ev)
Domain
Education and Training
Deliverable
client delivery
Required skills
Customer service, event coordination, data administration, technical support, communication, organizational skills, digital tools proficiency
Responsibilities
Handling customer inquiries from registration to invoicing, organizing and coordinating events, managing participant data, providing technical support during events, communicating with external service providers
Seniority
Individual Contributor