Software Engineering Manager
Core
Lead a high-performing engineering team building integrations and platform capabilities for Customer Success teams to drive customer adoption and business outcomes.
Role type
Senior Engineering Manager (Growth Experience Technology)
Builds
Integrations, platform capabilities, and modern web/cloud applications for customer success workflows.
Domain
SaaS, Customer Success, Web/Cloud Integration
Deliverable
production ML models | product features | infrastructure
Required skills
JavaScript, React, Node.js, Express, AWS cloud services, serverless architectures, CI/CD pipelines, database design, technical leadership, team hiring and mentoring, delivery planning, stakeholder management
Preferred skills
SaaS/enterprise web platform experience, scalable cloud-native application design, proof of concept development, AWS Lambda/API Gateway/DynamoDB/RDS/S3/CloudFront/ECS, observability and incident response, AI-assisted coding tools (Cursor, Claude Code, GitHub Copilot)
Technologies
Jenkins, Argo CD, AWS, React, Node.js, Express, JavaScript, CI/CD, Docker (implied by ECS), Lambda, API Gateway, DynamoDB, RDS, S3, CloudFront
Responsibilities
Lead, mentor, hire, and develop high-performing software engineers; Drive delivery planning and execution for quarterly initiatives; Provide technical guidance on design, development, and operation of modern applications; Champion responsible adoption of AI-assisted engineering practices and tools; Remove technical and organizational blockers to ensure predictable delivery.
Seniority
Senior, hands-on IC leader with people management
