Technical Account Specialist
Core
Trusted advisor guiding water industry customers to maximize value from Autodesk Water solutions (Drainage Design, SSF modeling) and achieve measurable business outcomes.
Role type
Senior Technical Account Specialist (Water Industry)
Builds
Scalable service offerings, technical coaching programs, and adoption strategies for strategic accounts.
Domain
Water infrastructure, drainage design, stormwater, sewer, and flood management.
Deliverable
client delivery
Required skills
Drainage design, stormwater and sewer modeling, flood analysis, Autodesk InfoDrainage, SSA, Bentley StormCAD, Autodesk Civil 3D, hydraulic/hydrologic modeling, industry workflows, problem-solving, multi-account management
Preferred skills
Autodesk InfoWorks ICM, additional languages
Technologies
Autodesk InfoDrainage, SSA, Bentley StormCAD, Autodesk Civil 3D, Autodesk InfoWorks ICM
Responsibilities
Develop packaged service offerings to accelerate adoption; establish trusted advisor relationships with strategic accounts; collaborate on account planning and customer success initiatives; deliver technical learning content and expert coaching; leverage usage data for proactive recommendations; identify adoption barriers and expansion opportunities; apply continuous improvement approaches to recurring challenges.
Seniority
Senior, hands-on IC with strategic account focus