Senior Technical Account Manager - Civil Infrastructure
Core
Trusted technical advisor for strategic enterprise customers in the Civil Infrastructure sector, providing proactive guidance to maximize Autodesk investment value and ensure operational health.
Role type
Senior Technical Account Manager (Civil Infrastructure)
Builds
Long-term customer relationships and proactive technical success plans for enterprise infrastructure projects.
Domain
Civil Infrastructure (transportation, land development, utilities, water)
Deliverable
client delivery
Required skills
Civil Infrastructure design workflows, data interoperability, technical troubleshooting, enterprise environment support, stakeholder management, project prioritization
Preferred skills
Autodesk Platform Services, Autodesk Docs, Autodesk Construction Cloud, Autodesk Revit, technical consulting
Technologies
Civil 3D, Autodesk Platform Services, Autodesk Docs, Autodesk Construction Cloud, Autodesk Revit
Responsibilities
Proactively identify technical risks and recommend best practices for solution performance; Manage priority technical issues and coordinate escalations; Guide customers through major upgrades, migrations, and new capability adoption; Partner with internal teams to improve technical outcomes and customer experience.
Seniority
Senior, hands-on IC