Fachinformatiker Systemintegration/Anwendungsentwicklung im First-, Second- und Third-Level-Support (m/w/d)
Core
IT All-rounder managing hybrid Windows Server environments, providing First- to Third-Level support, and developing interfaces for business software.
Role type
System Integration & Application Development Specialist
Builds
Hybrid on-premise and cloud IT infrastructure, custom software interfaces, and digitalization projects for retail operations.
Domain
Retail / Bicycle Shop / IT Infrastructure (via careerplan.io/jobs/2692754-fachinformatiker-systemintegrationanwendungsentwicklung-im-first-second-und-third-level-su)
Required skills
Windows Server administration, M365 Cloud architecture, Network engineering, API/Interface development, ITIL/Support processes, Backup management, MDM/Intune, Ticketing systems
Preferred skills
AI solution evaluation, Digitalization strategy, Physical workstation setup
Technologies
Windows Server, M365, Entra, SharePoint, Intune, Jira, Zendesk, Melibo, FortiGate, Veeam, Navision, Cycle, Jeegy
Responsibilities
Manage hybrid Windows Server environment (AD, DNS, DHCP, Printserver, GPO, Fileserver, Server-Patching, SFirm); Administer user management and licensing in M365 (Entra, SharePoint) and manage clients/devices via MDM Intune; Provide First-, Second-, and Third-Level support via TeamViewer and ticketing systems; Support VPN Forti and Fortigate Firewall; Oversee backup (Veeam On-Premise); Handle on/offboardings, physical workstation setup, printer fleet management, and IT inventory; Develop interfaces and enhance existing software/ERP systems; Design and implement digitalization strategies for store processes; Evaluate and implement AI solutions.
Seniority
Mid-level, hands-on IC