Onsite Service Engineer - AI Data Center
Core
On-site technical support and maintenance for AI Data Center Infrastructure and AI Servers, ensuring system reliability and rapid recovery.
Role type
Senior IC onsite service engineer (data center infrastructure)
Builds
AI Server systems and data center infrastructure solutions
Domain
Data center infrastructure, AI hardware, enterprise IT
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, firmware upgrades, root cause analysis, system health checks, part replacements, log interpretation, performance data analysis
Preferred skills
Linux, virtualization, storage, networking, Kubernetes, ITIL
Technologies
AI Servers, Dell hardware, Linux, Kubernetes, VMware, RHCSA/RHCE, CCNA, CompTIA
Responsibilities
Troubleshoot complex hardware, firmware, and software issues; perform corrective maintenance including part replacements and firmware upgrades; conduct root cause analysis and implement corrective actions; collaborate with engineering teams to resolve critical issues; identify recurring issues and recommend improvements; provide technical guidance and documentation.
Seniority
Mid-level, hands-on IC