Regional Manager - Bendigo
Core
Provide leadership and direction to a team of Disability Support Workers/Keyworkers to maintain performance and quality in service delivery for individuals with multiple and complex needs.
Role type
Senior management in disability support services
Builds
24-hour disability programs and day-to-day supports for participants with complex needs
Domain
Disability services / Healthcare
Deliverable
client delivery
Required skills
Team leadership, risk management, Positive Behaviour Support implementation, stakeholder communication, incident management, NDIS plan coordination
Preferred skills
Understanding of psychosocial impacts and mental health challenges, experience in disability/healthcare sectors, compassionate approach
Technologies
NDIS planning systems, incident reporting tools
Responsibilities
Oversee administration tasks and service delivery coordination, manage critical incidents and risk management strategies, model organizational behaviors, escalate participant complaints, manage team dynamics and work-life balance, monitor Positive Behaviour Support plans
Seniority
Senior, hands-on IC with team leadership