Mitarbeiter:in Auftragsmanagement mit Schwerpunkt Rechnungs- und Mahnwesen (m/w/d)
Core
End-to-end management of customer orders with a specific focus on invoicing and debt collection processes.
Role type
Senior Order Management Specialist (Invoicing & Collections)
Builds
Customer order fulfillment and payment reconciliation
Domain
B2B Services / Financial Operations
Required skills
Order management, Invoicing, Debt collection, CRM/ERP systems, Payment reconciliation, Escalation handling, Analytical thinking
Responsibilities
Process and coordinate customer orders, Resolve discrepancies in invoices and payments, Manage debt collection cases, Clarify customer inquiries, Handle escalations and special cases