Werkstudent:in Customer Success (m/w/d)
Core
Support the Customer Success team in daily operational tasks with direct customer contact, including data processing, account analysis, and creating reports/analyses for customers or internal use.
Role type
Student assistant in Customer Success
Builds
Digital platform replacing paper-based supply processes for the construction industry
Domain
Construction industry + B2B SaaS
Deliverable
dashboards & analysis
Required skills
Data processing, account analysis, report creation, proactive problem identification, AI tools usage, German (fluent), English (intermediate)
Preferred skills
Start-up or consulting experience
Responsibilities
Process and maintain customer data in systems, analyze customer accounts to identify issues, create evaluations and analyses for customers or internal purposes, optionally conduct feedback interviews with users
Seniority
Student (Werkstudent) (via careerplan.io/jobs/2641824-werkstudentin-customer-success-mwd-at-vestigas)