Supply Chain Analyst
Core
Analyze escalation demand trends, operational performance, and service fulfillment data to identify process gaps, inefficiencies, and improvement opportunities for customer spare and part escalation business.
Role type
Supply Chain Analyst (Operational Reporting & Analytics)
Builds
Operational reports, KPI dashboards, and process improvement initiatives for spare parts and escalation management.
Domain
Semiconductor manufacturing services / Supply Chain & Operations
Deliverable
dashboards & analysis
Required skills
Data analysis, process improvement, root cause analysis, KPI development, cross-functional collaboration, ERP system familiarity, business requirements documentation
Preferred skills
Supply chain or logistics experience, Lean/Six Sigma methods, BI tool proficiency (Power BI, Excel), SAP S/4HANA knowledge
Technologies
SAP S/4HANA, Power BI, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Analyze escalation demand trends and operational performance data; Develop and report KPIs for backlog health and order fulfillment; Partner with cross-functional teams to resolve supply chain issues; Lead continuous improvement initiatives for process standardization; Perform root cause analysis on order delays and inventory shortages; Monitor escalation demand patterns to reduce expedited orders; Ensure data integrity across reporting platforms; Support business transformation by documenting SAP S/4HANA requirements.
Seniority
Mid-level, hands-on IC
