Executive Director, IT Operations & Delivery
Core
Lead enterprise IT operations, delivery governance, vendor strategy, and workforce planning to ensure strategic technology initiatives execute against business outcomes.
Role type
Executive Director, IT Operations & Delivery
Builds
Enterprise technology delivery, vendor ecosystems, and global delivery strategies
Domain
Healthcare diagnostics and laboratory services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise delivery governance, strategic vendor/partner management, global delivery strategy, enterprise capacity and resource management, workforce strategy, operational governance, risk and controls, service management
Preferred skills
Experience with offshore/nearshore/onshore strategy, build-versus-buy decisions, vendor rationalization, AI and cloud workforce transformation
Technologies
AI, cloud, cybersecurity, data, automation
Responsibilities
Establish enterprise delivery governance and operating rhythms; define and lead enterprise technology vendor and global delivery strategy; manage enterprise technology capacity and resource optimization; lead workforce planning and organizational capability development; oversee operational governance, risk, and compliance; provide leadership for service management and operational resilience
Seniority
Executive, strategic leadership & cross-organizational alignment
