Support Service Supervisor - DNA
Core
Supervise daily operations of non-technical staff and ensure quality assurance in a high-volume DNA-Genomics laboratory environment.
Role type
Support Services Supervisor (Laboratory Operations)
Builds
Laboratory specimen analysis and testing workflows for healthcare providers, patients, and researchers.
Domain
Healthcare / Clinical Laboratory / Genomics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Laboratory operations management, team supervision and training, quality assurance checks, workflow monitoring, policy administration, error resolution, shift scheduling, process improvement, Microsoft Office proficiency, multitasking in fast-paced environments.
Preferred skills
Clinical laboratory experience, prior supervisory experience, Associate's degree.
Responsibilities
Supervise day-to-day operations of non-technical staff, assist with preparation of laboratory specimens, directly supervise and mentor personnel, monitor daily workflow and schedule coverage, ensure proper staffing for all shifts, research and resolve production errors, perform quality assurance checks, maintain Quality Assurance records, provide coaching and feedback to direct reports, administer and manage policies and procedures.
Seniority
Mid-level, hands-on IC with supervisory duties