Assistant Retail Manager - Darlinghurst (Oxford St)
Core
Support the Retail Manager in leading a large front-end team to drive sales, team capability, and customer experience in a high-volume thrift store environment.
Role type
Assistant Retail Manager (hands-on IC)
Builds
Sales performance, team capability, and customer experience in a fast-paced retail store
Domain
Retail / Secondhand clothing
Deliverable
product features
Required skills
Team leadership, floor execution, merchandising, stock flow management, real-time coaching, shift management, onboarding
Preferred skills
Experience in retail, hospitality, or logistics; ability to work under pressure; collaborative leadership style
Responsibilities
Lead shifts and manage team performance across the sales floor; Support daily trading decisions to optimise sales and customer experience; Coach team members in real time to lift performance and engagement; Manage stock flow and ensure the shop floor is fully set and ready for trade; Support onboarding and development of new team members; Step into leadership of the store in the absence of the Retail or Store Manager