PSC Site Coordinator - Cummings
Core
Coordinate and oversee Patient Service Center (PSC) operations while performing phlebotomy and specimen processing.
Role type
Phlebotomy Site Coordinator
Builds
Patient Service Centers
Domain
Healthcare diagnostics / Laboratory services
Deliverable
physical/clinical work
Required skills
Phlebotomy certification, venipuncture and capillary techniques, patient flow management, inventory management, data entry, billing processing, customer service, team leadership
Preferred skills
People leadership experience (5+ years)
Technologies
Laboratory information systems (implied by data entry and reporting)
Responsibilities
Observe and report performance/compliance/staffing issues, manage patient flow and wait times, monitor productivity reports, address customer service issues, perform blood collections, collect specimens for drug/paternity/alcohol tests, prepare specimens for testing, process billing and payments, perform administrative duties, travel to additional sites.