Site coordinator
Core
Coordinate and oversee operations of Patient Service Centers while performing phlebotomy and specimen processing.
Role type
Senior phlebotomy site coordinator (clinical operations)
Builds
Diagnostic testing services for healthcare providers, researchers, and patients
Domain
Healthcare diagnostics / Clinical laboratory
Deliverable
physical/clinical work
Required skills
Phlebotomy (venipuncture and capillary), patient flow management, inventory control, data entry, billing processing, pediatric care, leadership, compliance monitoring
Preferred skills
People leadership, exceptional customer service, independent work, flexibility for overtime
Technologies
Laboratory information systems, billing systems
Responsibilities
Observe and report performance/compliance/staffing issues; manage patient flow, wait times, and inventory; monitor productivity reports; address customer service issues; perform blood collections; collect specimens for drug/paternity/alcohol tests; process billing and payments; prepare specimens for analysis; travel to additional sites
Seniority
Senior, hands-on IC with leadership responsibilities