Support Engineer 2 - BY Category Management/ BY CATMAN/ SQL/ Azure
Core
Implement and support Blue Yonder Category Management software solutions, managing technical issues, migrations, and integrations for global supply chain clients.
Role type
Senior Support Engineer (Supply Chain Software)
Builds
Blue Yonder Category Management implementations and integrations
Domain
Supply Chain Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Blue Yonder Category Management, Azure (ARM, AKS, Event Hub), SQL (Oracle/SQL Server migration), PowerShell, Oracle RDBMS, REST/SOAP APIs, batch scheduling (Control-m)
Preferred skills
C# scripting, GIT, Zabbix monitoring, Oracle RAC, defect management tools, incident/problem/change management processes
Technologies
Blue Yonder, Dot Net, Cognos, IIS, Tomcat, Azure, Control-m, Zabbix, GIT, PowerShell, SQL, C#
Responsibilities
Independently handle implementation and resolve technical/functional issues for customer projects; manage Oracle to SQL Server migrations and data migration challenges; review integration designs and advise on web services; act as liaison between Consulting, Support, and Cloud Services; ensure quality content in Knowledgebase and drive KT/Transition plans; resolve incidents based on priority and urgency; perform system assessments for upgrades.
Seniority
Mid-Senior, hands-on IC