Support Services Supervisor
Core
Supervise daily operations of non-technical staff in Accessioning and Phlebotomist departments, ensuring workflow, staffing, and quality assurance for laboratory specimen preparation and testing.
Role type
Support Services Supervisor (Clinical Laboratory Operations)
Builds
Laboratory specimen analysis and testing workflows
Domain
Healthcare / Clinical Laboratory Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision of non-technical personnel, workflow monitoring, staffing management, production error resolution, quality assurance checks, policy and procedure administration, coaching and feedback delivery
Preferred skills
Associates degree, supervisory or leadership experience, prior Labcorp experience
Technologies
Microsoft Office
Responsibilities
Supervise day-to-day operations of Accessioning and Phlebotomist departments, assist with preparation of laboratory specimens, directly supervise and mentor non-technical personnel, monitor daily workflow and schedule coverage, ensure proper staffing for all shifts, research and resolve production errors, engage in continuous process improvements, perform quality assurance checks, maintain Quality Assurance records, meet with direct reports for coaching, administer and manage policies and procedures
Seniority
Mid-level, hands-on supervisor